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Comprar música Mp3 online / Términos y condiciones
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Términos y condiciones

The registration with Mp3va.com (herenafter referred to as "the website") confirms that you carefully read and agreed with the following terms and conditions. If you disagree with any of the following clauses of this terms and conditions please don't use the website. You should not use the website if the following terms and conditions are violating the laws of the country you residing.

This terms and conditions is an agreement between the administration of Mp3va.com (herenafter "the administration") and you (herenafter "the user").

Welcome to Mp3va.com!

Mp3va.com is a musical storehouse and provides the access to the music files via the Internet for its registered users on a prepaid basis (herenafter referred to as "the service").

How to start

In order to use the service all the users must complete the registration, after which the user will have a personal account at the website and receive all the necessary information for the access to the service. The email address which you're using for the registration is voluntary provided by its owner and must be valid for the successful usage of the service. Please note that the email address considering as a primary way to inform the account owner about the updates, news and all what's happening with the website. If you don't want to receive the newsletters and promo materials to your email address registered with the website, you can disable such option in the Account settings page in the user's menu. The user of the website undertakes not to disclose in any way his login details to any third party. If the user passed to someone his login details of the service, the administration of the website does not bear any responsibility for safety and/or security of the account registered by the user.

The access to the service is based on the advanced payment. It means that you should credit your account balance with some amount and then you will be able to purchase any musical files available in the website's catalog. The price of the purchased musical files is automatically withdrawned from the balance.

The user allowed to download purchased files right after the purchase. Files available for 3 times downloading and after that you might need to get a permission to download current file again (file might be deleted from downloads section automatically after 3rd downloading). Note: the purchased files are available for downloading in the download section for 6 (six) months after purchase date, after that files would be deleted automatically from download section on site. The administration does not bear any responsibility for potential problems with downloading, troubles linked to the technical issues on the side of the user (peer resets, slow access to the Internet, problems with the personal computer, etc.).

Refunds are available within 30 days after the deposit in case no more than 5% of the deposited money was spent during the 30 days by submitting a Refund Request to support team. If the transaction was made by credit or debit card, the refund is available only on the same card. After the refund your account will be blocked and you will not be allowed to register new account or use our services further. We will not issue refund if you have made deposit in order to purchase only 1 song/album, this is not allowed. To avoid any kind of problems regarding the music please check the preview and find the quality description.

If you downloaded a defective audio materials from the website's catalogue (e.g., audio recordings with odd noise or distinct clicks or pauses), you have the right to request the administration to replace such low-quality material, for this matter please contact the support team.

Any user registered on the website can terminate registration at any time and stop being a user of the service. If the user terminates registration, it is impossible to withdraw any balance remaining on the personal account. No other payments will be returned and no losses will be reimbursed. To terminate the account please visit the account settings page or contact support team.

Due to increasing amount of attempts by some of our customers to intentionally mislead our support/technical staff by providing false information about the purchase/download history, we are forced to take following actions: If the user claims that he didn't manage to purchase/download music but our stats shows vise verse, we will have to request the detailed statistics from customer's ISP (Internet Service Provider) and if the statistics will comply with our records the user's account will be banned. All the remaining funds will not be refunded back to the customer, and will be disposed at our own will. We will inform the bank of the user who issued the credit card which used to top up the balance about the fraudulent activity described above and will request further actions be taken.

The administration reserves the right to change the terms and conditions occasionally without notification of the user. Therefore we recommend you to read through the terms and conditions of the service time to time.

For more information about the particular issues you may faced with upon using the service please check the Help section.

By using The Service, you bear full responsibility for observance of any copyrights in respect to the pieces of music bought by you in accordance with the legislation of the country in which you reside.

A strict condition of use of The Service is registration on the site, after which the user will receive a personal account on the system and data for access to it; i.e. the name of the user and the user's password. The user of The Service undertakes not to disclose the data of the account to any third party, and if contravened the administration of The Service does not bear any responsibility for safety and/or security of the account.

The Service renders access on the basis of an advance payment. This means that the user should pay the necessary sum for purchase of any musical files to his/her account before acquiring access to the compositions. The amount for the musical files purchased is automatically written off from the balance on the account of the user of the system.

It is possible to download bought files at any time without restriction. After downloading file 3 times, permission to download would be withdrawn (file would be deleted from download section automatically) and to make it available for downloading again, file should be purchased one more time. Note: bought files are available in download section for 6 (six) months after purchasing, after that files would be deleted automatically from download section on site. The administration of the Service does not bear any responsibility for potential problems with uploading, connections linked to technical troubles on the part of the user (unstable access to the Internet, defect with the personal computer, etc.).

It is possible to purchase a gift card with the prepaid amount for everyone who can use the service and agree with the current terms and conditions. The gift card is sending to the recipient by email and looks like a html message from Mp3va.com with the special code inside which should be used to credit the balance. The sender is charged only for the card amount plus bonus which this card can give to the recipient. The charge withdrawing from the balance at Mp3va.com. In order to use this gift card the recipient of the card must have his own account registered within the service. The gift cards are non-refundable.

Due to increasing amount of attempts by some of our customers to intentionally mislead our support/technical staff by providing false information on purchase/download history, we are forced to take following actions: If a customer states that he/she didn't manage to purchase/download music but our records show otherwise, we will request statistics from customers ISP (Internet Service Provider) and if those statistics will align with our records this customers' account will be banned. All the remaining funds will not be refunded to the customer, and will be disposed at our own will. We will inform customers' credit card issuing bank of such fraudulent activity and will request further actions be taken.

The administration of the Service has the right to change, without notice, the terms. Therefore we recommend that you to periodically read through the rules of Service for changes and additions.

The information contained in this web site is subject to change without notice.
Copyright © 2006-2017 Mp3va Ltd. All rights reserved.

Email: support@mp3va.com

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